Ritual Thanka | Return Policy

Return Policy


You are welcome to initiate an exchange or refund within 21 business days after delivery. However, please note that we only accept returns or exchanges in the event of an error (such as receiving an incorrect or defective item). Refunds issued do not include the original shipping cost, irrespective of whether shipping was paid on the original invoice.

 

Our ultimate goal is to be sure you are 100% satisfied. Please be sure to contact us as soon as possible before returning a damaged or incorrect item at info@ritualthanka.com

 

 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

 

We'll notify you via e-mail of the original order of your refund once we've received and processed the return.

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5 Reviews
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Amazed by their customer service and collection. Would definitely recommend them to everyone

Really Great Customer Service and very beautiful thangka collection.

This is a magnificent piece of Buddha Shakyamuni thangka. Masterfully executed in rich, vibrant colors with illuminating detail; The silk brocade frame compliments the painting beautifully and forms a focal point in our praying/meditation room I receive the piece earlier than expected in good shape; and prior to purchase, Rajendra was responding quickly and very helpful in providing high resolution picture for my further evaluation. Thank you Rajendra and surely I will be back again.

I was extremely pleased with the quality of the unique thangka I received, as well as the immaculate brocade. Communication with Ritual Thanka has been a pleasure, and shipping was faster than I could have hoped for. Six stars! :)

This is my second purchase - and it will not be my last. Service is fast and efficient. My first thanka came incredibly well packaged.

Perfect Easy transaction Thanks 🙏🏻

Amazing piece, love it! Really beautiful

Stellar customer service and product - happy to recommend and will buy from here again!!

The artwork is very fine quality and it came carefully packed. Thank you!

Wonderful thank you so much!!!!!!

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