Ritual Thanka | Return Policy

Return Policy


You are welcome to initiate an exchange or refund within 21 business days after delivery. However, please note that we only accept returns or exchanges in the event of an error (such as receiving an incorrect or defective item). Refunds issued do not include the original shipping cost, irrespective of whether shipping was paid on the original invoice.

 

Our ultimate goal is to be sure you are 100% satisfied. Please be sure to contact us as soon as possible before returning a damaged or incorrect item at info@ritualthanka.com

 

 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

 

We'll notify you via e-mail of the original order of your refund once we've received and processed the return.

We are here to help.


5 Reviews
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The thangka looks even more beautiful in person. The thangka arrived earlier than I expected and it was packaged very well. The seller answered all my questions promptly and kept me up to date with shipping details ect. I highly recommend buying from this seller and I look forward to purchasing paintings from them in the future. Thank you RitualThanka!

Great communication. Item as described and tracking info sent was prompt. I should have also ordered the frame from them. Maybe the next order. ***Update - got a frame from another seller but wanted to show that the Mantra Mandala is as stated.

This Thangka is a masterpiece! Absolutely beautiful! I'm very happy to have this painting! The seller was super kind and helpful! Excellent store service! Highly recommended! Thank you!

I can't recommend this seller enough. They sent the thangka promptly. It off even more beautiful than the pictures can portray.

Beautiful thankga, fast shipping, and great communication. Thank you so much!