We understand how difficult it can be to choose personal items online. You are welcome to return any item within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Refunds do not include original shipping cost (regardless of whether shipping was paid on original invoice).
Our ultimate goal is to be sure you are 100% satisfied. Please be sure to contact us as soon as possible before returning a damaged or incorrect item at email@example.com
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We'll notify you via the e-mail on your original order of your refund once we've received and processed the return.
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First, I want to say that customer service is more than 100 points and was so good! I bought two higher-quality thangkas, and the quality of the brocade is so unique. Of course, the thangkas are so beautiful. I would 100% recommend it to all my best thangka friends. I wish Ritual Thanka all the best.
I am delighted with this thankga! It is absolutely beautiful. Working with Ritual Thankga was a delightful experience. Responces to queries were very quick and extremely informative. The shipping was prompt and the thankga was received as quickly as expected. Overall, this is a tremendous painting that has exceptional detail and fantastic colors. Thanks to Ritual Thankga for a wonderful experience. Highly recommended!
I purchased this image based on a single photograph, but was astonished when I unpacked it because it was so much more detailed than the picture showed. This is one of the most exceptional images of Black Mahakala I have seen in person. There are so many little details, such as the tiny colored crystals set in His jewelry and costume. I am completely satisfied and exhilarated with my purchase, and will definitely continue to purchase from this seller.
This devotional statue of Shakyamuni Buddha is exceptional in every detail, and radiates with a spiritual grace and presence that makes it an ideal focal point for meditation practice and devotion. I am more than satisfied with the very high level of customer service I have received with this purchase, which was shipped very quickly and arrived safely. I will continue to purchase from this seller.🙏
It was kismet to find this exquisite White Tara, a gift for my good friend on her 30th birthday, on Ritual Thanka's Etsy. They have so many practice-quality paintings created by true craftsmen, and the purchasing process is easy. When I called Ritual's contact number to ask a question, their sales manager answered and took action to help even though it wasn't his normal job. (Thanks, Rajendra!) They also sent me a brief personal video showing the packed thangka ready for shipping, and got it out the door quickly -- in the face of the covid pandemic, no less. You can feel safe supporting Nepalese artists by purchasing from Ritual Thanka.
I was prepared for a beautiful devotional work of art to accompany my meditations and spiritual practice, but even the pictures provided on Etsy could not prepare me for the inconceivable skill and radiance of this incredible Thanka. My purchase arrived timely and very well protected, and was prepared with sumptuous brocade as requested and paid for. The quality here is so exceptional, so profoundly beautiful; I have seen Thankas in museum collections not as fine as this one I purchased. The line work, coloration, and attention to details is unsurpassed. I cannot say enough to commend the artist of this sacred masterpiece. This is my third purchase from this seller, and I will keep purchasing from them and supporting this glorious work for Dharma!❤🙏🔥