We understand how difficult it can be to choose personal items online. You are welcome to return any item within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Refunds do not include original shipping cost (regardless of whether shipping was paid on original invoice).
Our ultimate goal is to be sure you are 100% satisfied. Please be sure to contact us as soon as possible before returning a damaged or incorrect item at email@example.com
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We'll notify you via the e-mail on your original order of your refund once we've received and processed the return.
We are here to help.
First, I want to say that customer service is more than 100 points and was so good! I bought two higher-quality thangkas, and the quality of the brocade is so unique. Of course, the thangkas are so beautiful. I would 100% recommend it to all my best thangka friends. I wish Ritual Thanka all the best.
I am thrilled with my Mahakala thanka, which is even more beautiful than the pictures posted on Etsy. The shipping was fast, and my purchase arrived safe and sound rolled up in a very thick protective cardboard tube. The brocade framing is stunning, and the detail on the painting sublime. This is a quality devotional image for meditation and will be cherished. I'm so happy with my purchase and will definitely be ordering again from this seller🙏
Thangka looks so beautiful!! Fits perfectly with a brocade! I am so happy and satisfied! Very fast shipping and excellent communication! Seller is kind and helpful! Again want to thank you for all! Definitely will be back to this shop!
This Green Tara Thangka with traditional Tibetan brocade is simply stunning! I'm so grateful. Thank you.
Thank you Ritual Thangka for your amazing work and wonderful warm communication. I'm very grateful for these beautiful pieces of artwork, and so proud to have the two Thangkas adorning my shrine room. They are both spectacular, but this Avalokitesvara (my favourite) is even more magnificent than I could have imagined! I'm also amazed that you got it to me so quickly and safely, despite the pandemic. Thank you!
So gorgeous and well made. A fine piece of work by the Thangka team - thank you.