We understand how difficult it can be to choose personal items online. You are welcome to return any item within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Refunds do not include original shipping cost (regardless of whether shipping was paid on original invoice).
Our ultimate goal is to be sure you are 100% satisfied. Please be sure to contact us as soon as possible before returning a damaged or incorrect item at firstname.lastname@example.org
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We'll notify you via the e-mail on your original order of your refund once we've received and processed the return.
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First, I want to say that customer service is more than 100 points and was so good! I bought two higher-quality thangkas, and the quality of the brocade is so unique. Of course, the thangkas are so beautiful. I would 100% recommend it to all my best thangka friends. I wish Ritual Thanka all the best.
Wow this Thangka is gorgeous. It is difficult shopping online and choosing brocade but the Thangka team were great And very patient with me. The quality of art work and sewing is incredible. I would recommend strongly that you buy from this shop as you could not do better! 𝐓𝐡𝐚𝐧𝐤𝐘𝐨𝐮 to everyone who made it.
Beautiful, vibrant colors with highly detailed images
I really appreciated the communications with the good people at ritualthanka, they offered excellent customer service and helped me navigate this meaningful purchase. Further, the thangka itself is magnificent and placed on a perfectly suited brocade. I strongly recommend thangkas from ritualthanka, such a rare combination of quality and sincere customer service.
The thangka looks even more beautiful in person. The thangka arrived earlier than I expected and it was packaged very well. The seller answered all my questions promptly and kept me up to date with shipping details ect. I highly recommend buying from this seller and I look forward to purchasing paintings from them in the future. Thank you RitualThanka!
Great communication. Item as described and tracking info sent was prompt. I should have also ordered the frame from them. Maybe the next order. ***Update - got a frame from another seller but wanted to show that the Mantra Mandala is as stated.